Delivery times vary by product and can range from 2-14 business days or longer. Each product page displays specific estimated delivery times. Actual delivery time depends on product availability, shipping location, and carrier schedules.

Yes! We offer free shipping on all orders across Canada, with no minimum purchase required.

Once your order ships, you'll receive a shipping confirmation email with tracking information and estimated delivery date.

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include all tags and accessories. Some items, such as personal safety equipment and customized products, are non-returnable.

Contact our customer service team within 30 days of delivery to receive return authorization and shipping instructions. Customer is responsible for return shipping costs unless item is damaged or defective.

Refunds are processed within 2-5 business days after inspection. Additional 3-5 business days for bank processing. Refunds are issued to original payment method.

Yes, all our products are authentic and sourced from authorized suppliers. We guarantee the authenticity of every item we sell.

You can sign up for email notifications on product pages to be alerted when out-of-stock items become available again.

Warranty coverage varies by product and manufacturer. Specific warranty information is listed on product pages where applicable.

We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted for your security.

While you can check out as a guest, creating an account allows you to track orders, save favorites, and speed up future purchases.

Yes, we use industry-standard SSL encryption to protect your payment information. We never store complete credit card details.